Rouse Services (“Rouse Services”) is committed to protecting and respecting consumer privacy and consumer privacy choices. It is our resolve to comply with all applicable federal, state and local laws and regulations and to comply with prevailing industry ethical standards in the United States. This Privacy Policy covers our collection, use and disclosure of information we collect through our website www.rouseservices.com and our Service. The use of information collected through our service shall be limited to the purpose of providing the Service for which the Client has engaged Rouse Services. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
Your Privacy on rouseservices.com
This web site and our Service is administered by Rouse Services. The primary purpose of rouseservices.com is to be a dynamic resource to help its clients create and execute results-driven business decisions.
Rouse Services complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Rouse Services adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program please visit http://www.export.gov/safeharbor/.
Information Related to Data Collected and Processed for our Clients
Rouse Services collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. Rouse Services works with its Clients to help them provide notice to their customers concerning the purpose for which personal information is collected.
Access to Data Controlled by our Clients
Rouse Services has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to Rouse Services ’s Client (the data controller). If the Client requests Rouse Services to remove the data, we will respond to their request within 30 business days.
Security of Personal Information Provided by Clients
When clients provide us with personal information for the purposes of processing we apply reasonable controls throughout the Internet gateway and production process utilizing information technology components and tools such as firewalls, encryption, and network monitoring to ensure its security.
Information Related to Data Collected and Used on our Web site
When you contact us for information regarding our services or when you access our information resources we will collect personal information from you such as name, address, phone number and email address.
Service Providers
We use other third parties such as a shipping company to fulfill orders, an email service provider to send emails on our behalf and a Web hosting provider. When you use our services, we will share your personal information only as necessary for the third party to provide that service.
Legal Disclaimer
Though we make every reasonable effort to preserve user privacy, we may need to disclose personal information when required or requested by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on Rouse Services or our web site. You agree to indemnify and hold Rouse Services harmless for such disclosure.
Business Transactions
In the event Rouse Services goes through a business transition, such as a merger, acquisition or sale of a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred or sold as part of the transaction.
Access to Personal Information
If your personally identifiable information changes, or if you no longer desire our Service, you may correct, update, delete/deactivate it by emailing us at privacy@rouseservices.com . We will respond to your request for access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Choice/Opt-out
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Users who no longer wish to receive promotional communications may opt-out of receiving these communications by contacting us via email at privacy@rouseservices.com.
Links
This web site contains links to other web sites. Please be aware that we, Rouse Services, are not responsible for the privacy and other practices or activities of such other web sites. We encourage our users to be aware when they leave our web site and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this web site.
Security
This web site takes reasonable precautions to protect users’ information. When users submit their personal information via the web site, Rouse Services uses reasonable efforts to ensure information is protected. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If users have any questions about the security of our website, users can contact us at privacy@rouseservices.com .
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
The use of cookies by our partners, affiliates, tracking utility company, or service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers may use session ID cookies to determine access to downloadable content that requires registration, integrate with external social media API’s, track site statistics and analytics, and/or temporarily store non-personal session data that pertains to individual visits to the site.
Open Forum
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at privacy@rouseservices.com . In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Notification of Changes
This Privacy Policy is effective beginning January 1, 2014. If we decide to change our Privacy Policy, we will post changes to this privacy statement so our users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Email:
privacy@rouseservices.com
Postal Address:
Rouse Services Privacy
8383 Wilshire Blvd
Suite 900
Beverly Hills, CA 90211